Responsible Gaming

Our Commitment to Responsible Gaming

At Pokie Surf, we're committed to promoting responsible gaming practices. Gaming should always be enjoyed as entertainment, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. By accessing Pokie Surf, you confirm that you meet this requirement. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover lost money
• Hiding gambling activity or lying about the amount spent
• Neglecting work, school, family, or social responsibilities due to gambling
• Using gambling to escape problems or emotional distress
• Experiencing anxiety, depression, or irritability when unable to gamble
• Borrowing money or getting into debt to finance gambling
• Failed attempts to reduce or stop gambling
• Friends or family expressing concern about your gambling
• Feeling a loss of control over gambling behaviour

Self-Help Tools & Features

Pokie Surf offers a range of self-help tools to support responsible gaming:

• Deposit Limits: Set maximum amounts you can deposit within daily, weekly, or monthly periods
• Loss Limits: Restrict the total amount you're willing to lose in a given timeframe
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Time Limits: Automatically end your gaming session after a set duration
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Pause: Temporarily suspend your account for a cooling-off period

To access these tools, log into your Pokie Surf account and navigate to the Responsible Gaming section in your account settings.

Support Organisations & Resources

If you're concerned about your gambling or need support, help is available. The following organisations provide free, confidential assistance:

Australia

• Gambling Help Online — Free counselling and support service for problem gambling in Australia
  www.gamblinghelponline.org.au
  1800 858 858 (free call)

United Kingdom

• GamCare — Free support and self-help information for problem gamblers
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Evidence-based resources and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Crisis support and treatment referrals
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537) — Free helpline

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education providing gambling addiction support
  www.bzga.de

Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for support. Seeking help is a sign of strength, not weakness. The organisations above offer confidential, free assistance and can connect you with professional treatment options.

Remember: It's never too late to get help. Contact a support service today.

Additional Resources

• Know your limits and stick to a budget
• Never gamble with money you cannot afford to lose
• Take regular breaks from gambling
• Avoid gambling when stressed, upset, or depressed
• Keep gambling separate from other financial obligations
• Talk to someone you trust if you have concerns

This page was last updated in 2026. For the most current support resources, visit the organisations listed above.